Privacy Policy
Effective September 5, 2026This Privacy Policy explains how 4HM Esports ("we", "our", "us") collects, uses, and protects information when you use our app and website.
Information We Collect
- Account details: username, team name, contact information, and profile details you provide.
- Tournament data: registrations, group/slot assignments, match participation, and leaderboard results.
- Payment records: entry fee references and payment proof screenshots submitted by teams.
- Device & notification data: device info and push notification tokens for match and room alerts.
- Usage logs: basic technical data (IP address, browser/device type) for security and diagnostics.
How We Use Information
- To create and manage your account, teams, and tournament participation.
- To assign groups/slots, publish room credentials, and deliver match updates.
- To verify payments, process refunds, and maintain transaction history.
- To send notifications related to events, approvals, and room access.
- To improve performance, prevent abuse, and secure the platform.
Sharing & Disclosure
We do not sell your personal information. We may share data only when needed:
- With tournament organizers and admins for event operations.
- With service providers (hosting, notifications, storage) to run the platform.
- When required by law or to protect platform integrity.
Data Retention
We retain account and tournament data while your account is active. Archived results may be kept for historical leaderboards and compliance.
Your Choices
- You can update your profile details in the app or website.
- You can disable notifications in device settings.
- You may request account or data removal via the Data Deletion Request form.
Children’s Privacy
Our platform is intended for competitive gaming participants and is not directed to children under 13. If you believe a child has provided data, contact us to remove it.
Security
We use reasonable safeguards to protect data, but no method of transmission or storage is 100% secure.
Changes To This Policy
We may update this policy from time to time. The effective date above will reflect the latest version.
Contact Us
For privacy questions or requests, contact support:
Office: Sar Suba Shah Tehsil kallar syedan, Rawalpindi, Pakistan
Phone: +923155782629
Email: [email protected]